Today has been brought to you by the letters G & Rrrrrrrrr

[leighblack]

I swear to Goddess, I'm soon going to fly down to Louisville and fucking smack some people at our corporate office. NO! It's not that your password doesn't work. It's that you are too stupid to figure out how to enter it correctly. If I can login as you 5 different times, and you can't manage to do it once, it's not really my problem. Learn how to fucking read.

And if you're trying to use a function of Application A, but are in fact are trying to do it in Application B, then don't tell me that it's not working correctly and your access is wrong. Go to the right place and...look at that! The button fucking magically appears!!

I'm not even going to start on the 220+ users who were incorrectly termed from our system last night, after I PLEADED with the IT guys to fix their little "auto term" process when over 500 users were termed last month. Because really, I have nothing better to do than reinstate users.

Work would be so much easier if I could just have a little vodka (and maybe a cigarette) while I'm working to smooth everything out.

Comments

[cyberwuzzle.livejournal.com]

Damn. I thought you wanted to smack ME there for a moment.

[leighblack.livejournal.com]

No, not you, dear.

But if you ever feel the need for a little violence, I have a job for you. ;)

[pimpstresslana.livejournal.com]

I'm feelin' ya on the vodka... Watermelon martini, Leigh? I swear, your company and my company have to be related somehow! lol

[leighblack.livejournal.com]

Actually, raspberry for me. Thanks!

[jennifer-dunne.livejournal.com]

Heh. Reminds me of my time working on the help desk. We had the "Wall of Shame" for the most clueless customers. My favorite was the one who insisted that the program which allowed us to take over his computer as a remote terminal was malfunctioning, because he'd tried it five times and it didn't work. Eventually, the help desk person was reduced to doing it a letter at a time. And we discovered the problem as he said: "Enter GARY. G - A - R - Y" and the customer parroted back what he was entering: "Jari. J - A - R - I."

[leighblack.livejournal.com]

I just hate when usernames or passwords end up with o's or l's in them, as I know there's going to be problems with using 0's and 1's instead. Even when I explain it.